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HP
Poly Edge E550 IP Phone and PoE-enabled - 82M91AA
Product Code:
82M91AA
UPC:
197497341393
Condition:
New
Width:
7.48
(in)
Height:
2.16
(in)
Depth:
8.26
(in)
$242.98
Built to grow
This workhorse phone is outfitted with a big 5-inch color display and is designed to handle up to 48 lines. What’s more, the Poly Edge E500 Series can take on two additional expansion modules, supporting up to 66 more contacts each.
Handle multiple calls with ease using 12-line keys supporting up to 48 lines, features, and contacts. Up to two optional Poly Edge E Expansion Modules.
Handle multiple calls with ease using 12-line keys supporting up to 48 lines, features, and contacts. Up to two optional Poly Edge E Expansion Modules.
Integrated protection
Rest assured that your devices, enhanced with Microban® antimicrobial product protection, stay cleaner, fresher, and more durable for longer. Protection that lasts the life of the product, actively reducing the growth of bacteria 24/7 [1].
Rest assured that your devices stay cleaner for longer with integrated Microban® antimicrobial product protection [1].
Rest assured that your devices stay cleaner for longer with integrated Microban® antimicrobial product protection [1].
Enterprise-quality sound
The Poly E400 Series offer quality audio with Poly HD voice and bass frequency enhancing speaker design. They reduce noise and distractions with Poly NoiseBlockAI and Acoustic Fence technologies.
Enjoy quality audio with the Poly Edge E400 Series plus reduce distractions with Poly NoiseBlockAI and Acoustic Fence technologies.
Enjoy quality audio with the Poly Edge E400 Series plus reduce distractions with Poly NoiseBlockAI and Acoustic Fence technologies.
Connectivity and Communications | |
| Wireless technologies | Bluetooth® 5.0; Wi-Fi network connectivity: 2.4-2.4835 GHz (802.11b, 802.11g, 802.11n HT-20); 5.15-5.825 GHz (802.11a, 802.11n, HT-20, 802.11n HT-40); NFC |
| Wireless technology footnote number | [3] |
| Ports | 1 USB 2.0 Type-C® (for media, storage applications, headset, expansion module); 2 RJ-45 (10/100/1000BASE-TX Mbps) |
| Telephony and call handling features footnote number | [1] |
| Telephony and call handling features | 4 context-sensitive soft keys; 4 way navigation key cluster with center Select key; Bundled with Polycom UC Software: Corporate Directory Access using LDAP; Busy Lamp Field (BLF); Call timer and call waiting; Call transfer, hold, divert (forward), park, pickup; Called, calling, connected party information; Calling Party Identification (RFC8225 classifications — Trusted, Unknown, SPAM); Distinctive incoming call treatment/call waiting; Do not disturb function; Electronic hook switch capable; Enhanced Feature Keys make powerful feature shortcuts online key appearances or soft keys; Headset select key (illuminated when selected); Hold and transfer keys; Home and back feature keys; Local three-way audio conferencing; Local configurable digit map/dial plan; Mute key (illuminated when muted); One-touch speed dial, redial; Pagination key for additional lines/contacts; Remote missed call notification; Reverse number lookup via LDAP; Shared call/bridged line appearance; Speakerphone select key (illuminated when selected); Supports Polycom Apps SDK and API for third- party business and personal application; Visual Conference Management; Voicemail key; Volume +/- control keys; Flexible line appearance (one or more line keys can be assigned for each line extension); 12 line keys supporting up to 48 line key assignments for lines, contacts, and features with pagination |
| Headset and handset compatibility | Bluetooth® headset compatibility; Compatible with commercially available TTY adapter equipment; Compliant with ADA Section 508 Subpart B 1194.23 (all); Hearing aid compatibility to ITU-TP.370 and TIA 504A standards; Hearing aid compatible (HAC) handset for magnetic coupling to hearing aids; USB Type-C® headset support |
| Audio codecs | G.711 (A-law and μ-law); G.722; G.729AB; iLBC; OPUS; G.722.1 |
| Network protocols, supported | DHCP VLAN discovery; LLDP-MED for VLAN discovery; FTP/TFTP/HTTP/HTTPS server-based central provisioning; Hardware diagnostics; Manual or dynamic host configuration protocol (DHCP) network setup; Network address translation support for static configuration and Keep-Alive; QoS Support — IEEE 802.1p/Q tagging (VLAN), Layer 3 TOS, and DHCP; Status and statistics reporting; Syslog Event Logging; Conforms to IEEE802.3-2005 (Clause 40) for physical media attachment; Conforms to IEEE802.3-2002 (Clause 28) for link partner auto-negotiation; Time and date synchronization using SNTP; RTCP and RTP support; IPv4; IPv6; Provisioning and call server redundancy support; DNS-SRV; UDP; SIP protocol support; IETF SIP (RFC 3261 and companion RFCs) |
| Headset ports | 1 RJ-9; 1 Electronic Hook Switch (EHS) port for optional APP-51 adapter |
| VoIP features | 12 line keys supporting up to 34 SIP lines with pagination |
Datasheet High Resolution Images | |
| Datasheet photo 1 | https://ssl-product-images.www8-hp.com/digmedialib/prodimg/lowres/c08660612.png |
| Datasheet photo 3 | https://ssl-product-images.www8-hp.com/digmedialib/prodimg/lowres/c08660568.png |
| Datasheet photo 2 | AHID/4017f84b81f9d037377aa5096122dbe5bc9599af |
Geographic | |
| Country of origin | Product of China |
Product Numbers | |
| UNSPSC code | 43191511 |
Display Specifications | |
| Display features | Lightbar status indicator (RGB with color mixing) |
| Panel technology | Color IPS LCD |
| Display size (diagonal) | 5" |
| Aspect ratio | 9:16 |
| Display size (diagonal) | 12.7 cm (5") |
| Native resolution | 800 x 480 |
Environmental | |
| Storage temperature range | -40 to 160°F |
| Storage temperature range | -40 to 70°C |
| Operating temperature range | 32 to 104°F |
| Operating temperature range | 0 to 40°C |
| Operating humidity range | 5 to 95% |
Legal Information | |
| Copyright notice | © Copyright 2024 HP Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. |
Warranty | |
| Manufacturer Warranty | Poly standard one-year limited warranty |
Dimensions | |
| Package dimensions (W x D x H) | 10.2 x 12 x 3.5 in |
| Package dimensions (W x D x H) | 25.8 x 30.6 x 8.9 cm |
Security Management | |
| Security management | 802.1X Authentication and EAPOL Media encryption via SRTP; Digest authentication; Encrypted configuration files; HTTPS secure provisioning; Password login; Support for signed software executables; Support for URL syntax with password; Transport Layer Security (TLS); Wi-Fi encryption: WEP, WPA-Personal, WPA2-Personal, WPA2-Enterprise with 802.1X (EAP-TLS, PEAP-MSCHAPv2); SRTP media encryption using AES 256 bits |
Battery and Power | |
| Power Features footnote number | [2, 4] |
| Power | 13 W (maximum); Built-in auto-sensing IEEE 802.3af Power over Ethernet (Class 4) |
Appearance | |
| Color | Black |
Box contents | |
| What's in the box | Setup sheet; Network (LAN) cable-CAT-5E; Desk stand; Console with Microban® Antimicrobial protection; Handset with Microban® Antimicrobial protection; Handset cord |
Advanced Features | |
| Special features | Unicode UTF-8 character support; Adjustable desk stand (2 positions) |
| Special features footnote Number | [5] |
Footnotes | |
| Tech spec footnote | [5] Optional wall mount kit can be ordered separately. |
| Tech spec footnote | [4] Ordering an optional power supply unit will be necessary if not powered over ethernet with PoE (i.e. using Wi-Fi for network). |
| Tech spec footnote | [3] NFC-enabled Edge E series phones allow third-party applications to read serial number and other device information that can be useful in application development such as guest login for phone hoteling. |
| Tech spec footnote | [2] External universal AC/DC adapter, 5 VDC, 3 A, 15 W (sold separately). Power supply unit (PSU) sold separately. |
| Tech spec footnote | [1] Most software-enabled features must be supported by the service provider platform. Please contact your IP PBX/softswitch vendor or service provider for a list of supported features. |
Weights | |
| Package weight | 2.45 lb |
| Package weight | 1110 g |
Multimedia and Input Devices | |
| Audio | Poly HD Voice; Poly Acoustic Clarity technology provides full duplex conversations, acoustic echo cancellation, and background noise suppression; Poly Acoustic Fence technology eliminates background noise when using a handset or wired headset; Poly NoiseBlockAI technology removes most background noise when using the speakerphone; Poly Computer Audio Connector app installed on your PC (Windows only) enables selecting your phone for PC audio in/out to use the phones handset, optional headset and handsfree speakerphone with PC applications; Bass frequency enhancing design; TIA-920 wideband audio, type 1 compliant (IEEE 1329 full duplex); Individual volume settings with visual feedback for each audio path; Voice activity detection; Comfort noise generation; DTMF tone generation (RFC 2833 and in-band); Low delay audio packet transmission; Adaptive jitter buffers |
Software and Applications | |
| Management Software | Poly Zero Touch Provisioning; Poly Lens; Polycom Device Management Service for Service Providers (PDMS-SP) Cloud Management; SDP |
Certification and Compliance | |
| Energy star certified | ENERGY STAR® certified |
| Certifications and compliances | AS/NZS 4268; Australia RCM; Brazil ANATEL; CISPR22 Class B; EEA; EN55024; EN55032 Class B; EN 301 489-1; EN 301 489-3; EN 301 489-17; ETSI EN 300 328 v1.9.1; ETSI EN 301 893 v1.7.1; FCC Part 15 (CFR 47) Class B; FCC Part 15.247; FCC Part 15.407; ICES-003 Class B; Israel MOC; Japan MIC/VCCI; Japan Item (19)-3; Japan Item (19)-3-2; Malaysia SIRIM; NZ Telepermit; Saudi Arabia CITC; Singapore IMDA; So. Africa ICASA; So. Korea KC; UAE TRA; Argentina ENACOM; Canada ICES; Canada–RSS 247 Issue2; China SRRC; China RoHS 2.0; Eurasian Customs Union EAC; India WPC; Indonesia SDPPI; Mexico IFETEL and NYCE; Taiwan NCC; UK - UKCA; USA FCC |
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When you order within
Poly Edge E550 IP Phone and PoE-enabled - 82M91AA
$242.98
Built to grow
This workhorse phone is outfitted with a big 5-inch color display and is designed to handle up to 48 lines. What’s more, the Poly Edge E500 Series can take on two additional expansion modules, supporting up to 66 more contacts each.
Handle multiple calls with ease using 12-line keys supporting up to 48 lines, features, and contacts. Up to two optional Poly Edge E Expansion Modules.
Handle multiple calls with ease using 12-line keys supporting up to 48 lines, features, and contacts. Up to two optional Poly Edge E Expansion Modules.
Integrated protection
Rest assured that your devices, enhanced with Microban® antimicrobial product protection, stay cleaner, fresher, and more durable for longer. Protection that lasts the life of the product, actively reducing the growth of bacteria 24/7 [1].
Rest assured that your devices stay cleaner for longer with integrated Microban® antimicrobial product protection [1].
Rest assured that your devices stay cleaner for longer with integrated Microban® antimicrobial product protection [1].
Enterprise-quality sound
The Poly E400 Series offer quality audio with Poly HD voice and bass frequency enhancing speaker design. They reduce noise and distractions with Poly NoiseBlockAI and Acoustic Fence technologies.
Enjoy quality audio with the Poly Edge E400 Series plus reduce distractions with Poly NoiseBlockAI and Acoustic Fence technologies.
Enjoy quality audio with the Poly Edge E400 Series plus reduce distractions with Poly NoiseBlockAI and Acoustic Fence technologies.
Connectivity and Communications | |
| Wireless technologies | Bluetooth® 5.0; Wi-Fi network connectivity: 2.4-2.4835 GHz (802.11b, 802.11g, 802.11n HT-20); 5.15-5.825 GHz (802.11a, 802.11n, HT-20, 802.11n HT-40); NFC |
| Wireless technology footnote number | [3] |
| Ports | 1 USB 2.0 Type-C® (for media, storage applications, headset, expansion module); 2 RJ-45 (10/100/1000BASE-TX Mbps) |
| Telephony and call handling features footnote number | [1] |
| Telephony and call handling features | 4 context-sensitive soft keys; 4 way navigation key cluster with center Select key; Bundled with Polycom UC Software: Corporate Directory Access using LDAP; Busy Lamp Field (BLF); Call timer and call waiting; Call transfer, hold, divert (forward), park, pickup; Called, calling, connected party information; Calling Party Identification (RFC8225 classifications — Trusted, Unknown, SPAM); Distinctive incoming call treatment/call waiting; Do not disturb function; Electronic hook switch capable; Enhanced Feature Keys make powerful feature shortcuts online key appearances or soft keys; Headset select key (illuminated when selected); Hold and transfer keys; Home and back feature keys; Local three-way audio conferencing; Local configurable digit map/dial plan; Mute key (illuminated when muted); One-touch speed dial, redial; Pagination key for additional lines/contacts; Remote missed call notification; Reverse number lookup via LDAP; Shared call/bridged line appearance; Speakerphone select key (illuminated when selected); Supports Polycom Apps SDK and API for third- party business and personal application; Visual Conference Management; Voicemail key; Volume +/- control keys; Flexible line appearance (one or more line keys can be assigned for each line extension); 12 line keys supporting up to 48 line key assignments for lines, contacts, and features with pagination |
| Headset and handset compatibility | Bluetooth® headset compatibility; Compatible with commercially available TTY adapter equipment; Compliant with ADA Section 508 Subpart B 1194.23 (all); Hearing aid compatibility to ITU-TP.370 and TIA 504A standards; Hearing aid compatible (HAC) handset for magnetic coupling to hearing aids; USB Type-C® headset support |
| Audio codecs | G.711 (A-law and μ-law); G.722; G.729AB; iLBC; OPUS; G.722.1 |
| Network protocols, supported | DHCP VLAN discovery; LLDP-MED for VLAN discovery; FTP/TFTP/HTTP/HTTPS server-based central provisioning; Hardware diagnostics; Manual or dynamic host configuration protocol (DHCP) network setup; Network address translation support for static configuration and Keep-Alive; QoS Support — IEEE 802.1p/Q tagging (VLAN), Layer 3 TOS, and DHCP; Status and statistics reporting; Syslog Event Logging; Conforms to IEEE802.3-2005 (Clause 40) for physical media attachment; Conforms to IEEE802.3-2002 (Clause 28) for link partner auto-negotiation; Time and date synchronization using SNTP; RTCP and RTP support; IPv4; IPv6; Provisioning and call server redundancy support; DNS-SRV; UDP; SIP protocol support; IETF SIP (RFC 3261 and companion RFCs) |
| Headset ports | 1 RJ-9; 1 Electronic Hook Switch (EHS) port for optional APP-51 adapter |
| VoIP features | 12 line keys supporting up to 34 SIP lines with pagination |
Datasheet High Resolution Images | |
| Datasheet photo 1 | https://ssl-product-images.www8-hp.com/digmedialib/prodimg/lowres/c08660612.png |
| Datasheet photo 3 | https://ssl-product-images.www8-hp.com/digmedialib/prodimg/lowres/c08660568.png |
| Datasheet photo 2 | AHID/4017f84b81f9d037377aa5096122dbe5bc9599af |
Geographic | |
| Country of origin | Product of China |
Product Numbers | |
| UNSPSC code | 43191511 |
Display Specifications | |
| Display features | Lightbar status indicator (RGB with color mixing) |
| Panel technology | Color IPS LCD |
| Display size (diagonal) | 5" |
| Aspect ratio | 9:16 |
| Display size (diagonal) | 12.7 cm (5") |
| Native resolution | 800 x 480 |
Environmental | |
| Storage temperature range | -40 to 160°F |
| Storage temperature range | -40 to 70°C |
| Operating temperature range | 32 to 104°F |
| Operating temperature range | 0 to 40°C |
| Operating humidity range | 5 to 95% |
Legal Information | |
| Copyright notice | © Copyright 2024 HP Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. |
Warranty | |
| Manufacturer Warranty | Poly standard one-year limited warranty |
Dimensions | |
| Package dimensions (W x D x H) | 10.2 x 12 x 3.5 in |
| Package dimensions (W x D x H) | 25.8 x 30.6 x 8.9 cm |
Security Management | |
| Security management | 802.1X Authentication and EAPOL Media encryption via SRTP; Digest authentication; Encrypted configuration files; HTTPS secure provisioning; Password login; Support for signed software executables; Support for URL syntax with password; Transport Layer Security (TLS); Wi-Fi encryption: WEP, WPA-Personal, WPA2-Personal, WPA2-Enterprise with 802.1X (EAP-TLS, PEAP-MSCHAPv2); SRTP media encryption using AES 256 bits |
Battery and Power | |
| Power Features footnote number | [2, 4] |
| Power | 13 W (maximum); Built-in auto-sensing IEEE 802.3af Power over Ethernet (Class 4) |
Appearance | |
| Color | Black |
Box contents | |
| What's in the box | Setup sheet; Network (LAN) cable-CAT-5E; Desk stand; Console with Microban® Antimicrobial protection; Handset with Microban® Antimicrobial protection; Handset cord |
Advanced Features | |
| Special features | Unicode UTF-8 character support; Adjustable desk stand (2 positions) |
| Special features footnote Number | [5] |
Footnotes | |
| Tech spec footnote | [5] Optional wall mount kit can be ordered separately. |
| Tech spec footnote | [4] Ordering an optional power supply unit will be necessary if not powered over ethernet with PoE (i.e. using Wi-Fi for network). |
| Tech spec footnote | [3] NFC-enabled Edge E series phones allow third-party applications to read serial number and other device information that can be useful in application development such as guest login for phone hoteling. |
| Tech spec footnote | [2] External universal AC/DC adapter, 5 VDC, 3 A, 15 W (sold separately). Power supply unit (PSU) sold separately. |
| Tech spec footnote | [1] Most software-enabled features must be supported by the service provider platform. Please contact your IP PBX/softswitch vendor or service provider for a list of supported features. |
Weights | |
| Package weight | 2.45 lb |
| Package weight | 1110 g |
Multimedia and Input Devices | |
| Audio | Poly HD Voice; Poly Acoustic Clarity technology provides full duplex conversations, acoustic echo cancellation, and background noise suppression; Poly Acoustic Fence technology eliminates background noise when using a handset or wired headset; Poly NoiseBlockAI technology removes most background noise when using the speakerphone; Poly Computer Audio Connector app installed on your PC (Windows only) enables selecting your phone for PC audio in/out to use the phones handset, optional headset and handsfree speakerphone with PC applications; Bass frequency enhancing design; TIA-920 wideband audio, type 1 compliant (IEEE 1329 full duplex); Individual volume settings with visual feedback for each audio path; Voice activity detection; Comfort noise generation; DTMF tone generation (RFC 2833 and in-band); Low delay audio packet transmission; Adaptive jitter buffers |
Software and Applications | |
| Management Software | Poly Zero Touch Provisioning; Poly Lens; Polycom Device Management Service for Service Providers (PDMS-SP) Cloud Management; SDP |
Certification and Compliance | |
| Energy star certified | ENERGY STAR® certified |
| Certifications and compliances | AS/NZS 4268; Australia RCM; Brazil ANATEL; CISPR22 Class B; EEA; EN55024; EN55032 Class B; EN 301 489-1; EN 301 489-3; EN 301 489-17; ETSI EN 300 328 v1.9.1; ETSI EN 301 893 v1.7.1; FCC Part 15 (CFR 47) Class B; FCC Part 15.247; FCC Part 15.407; ICES-003 Class B; Israel MOC; Japan MIC/VCCI; Japan Item (19)-3; Japan Item (19)-3-2; Malaysia SIRIM; NZ Telepermit; Saudi Arabia CITC; Singapore IMDA; So. Africa ICASA; So. Korea KC; UAE TRA; Argentina ENACOM; Canada ICES; Canada–RSS 247 Issue2; China SRRC; China RoHS 2.0; Eurasian Customs Union EAC; India WPC; Indonesia SDPPI; Mexico IFETEL and NYCE; Taiwan NCC; UK - UKCA; USA FCC |
