Understanding Policies
Price Match Policy
eCommerce Business Prime strives to be your ultimate shopping destination by providing the best service at great prices. We are committed to ensuring we give you the best prices on all your purchases. If you find an item priced lower than us online, please contact us at 310.228.3181 and allow us to match or beat that price.
How Do I Request a Price Match?
Price Matching is available by contacting us at 310.228.3181 and one of customer service representatives will be able to assist you. Please have the website link or advertisement handy so we may verify the pricing and adjust it for you accordingly.
Price Match Limitations
- Item must be in stock and available for purchase from the competitor at the time of the price match request. However, items do not need to be in stock on eCommerce Business Prime for price match.
- Price Matching will apply to authorized retailers and/or distributors of product.
- The item must be identical in size, quantity, model, and color.
- Customers are limited to one price matched item per day.
- Rain-checks are not offered for items out of stock – order must be placed when requesting a price match, price may not be honored at a future time.
Unfortunately, these conditions do not allow for price matches. - Customized or special configuration products.
- Clearance and liquidation prices.
- Out of stock / pre-order items
- Financed offers or payment plan pricing.
- Flash sale, deal of the day or limited quantity offers.
- Rebates, free offers, or one-time use promotions.
- Refurbished, demonstration, distressed, open-box, or reconditioned products.
- Pricing requiring a minimum quantity purchase or volume discount.
- Pricing errors, misprints, typographical errors, or mistakes.
- Sales tax is excluded.
- Pickup in store discounts.
- Membership based wholesalers.
- No price matches during special events (Black Friday / Cyber Monday etc.)
- Items on auction or shipped by and sold by third-party marketplace sellers.
Sales and Promotions Policy
Limit one free gift per order. Discounts shown at checkout. Discounts apply to merchandise only; excludes tax and shipping. Cannot be combined with any other order level discount. Cannot combine free gift and dollar off or discount promotions. No adjustments to previous purchases. Valid on in stock items only. Subject to change without notice.
Return and Exchange Policy
At eCommerce Business Prime, we want you to be happy and satisfied with your purchase. Our return policy gives you 30 days from the day you receive your purchase, to either exchange, receive store credit, or get a refund. All you have to do is ship the product back to us.
Return Policy
Your item must be in new, unused condition, and with the original packaging. A Return Merchandise Authorization (RMA) must be obtained for all returns
A few exceptions:
- Clearance Items are final sale and cannot be returned.
- Renewed/Refurbished items are final sale* and cannot be returned.
- Special Order and Built To Order Item Cancellations submitted 24 Hours after an order has been placed can not be guaranteed.
- Special Order and Built To Order Items are subject to a 35% restocking fee.
- Customized Products cannot be returned.
Final Sale*
eCommerce Business Prime does not accept returns of items marked Renewed or Recondition/Refurbished Conditions on any product. Due to the nature of these items, they are unique in the type of imperfections they may possess. The items are sold in “as-is” condition and are guaranteed to be fully functional. If there is an issue with your product, our service technicians will walk you through any troubleshooting and are able to get you any necessary parts. Items that are sold in these conditions and returned to eCommerce Business Prime will not be accepted for delivery and may lead to additional costs for the buyer.
Damaged and/or Defective?
If your item was received damaged or defective, we will either fix the product or exchange for a replacement. All Items will be inspected and/or tested upon return. Upon inspection, if your product is not defective or damaged, you may be responsible for the shipping cost of the returned product to you or a refund minus a 35% stocking fee. All products must be returned with original packaging, accessories, and documentation. A Return Merchandise Authorization (RMA) may be obtained by calling our Customer Service Team at 310.228.3181, or by sales@eCommerceBusinessPrime.com with your order information.
ECommerce Business Prime
c/o Returns Department
21540 Prairie Street, Suite F
Chatsworth, CA 91311
Changed your mind?
- Call our customer service team at 310.228.3181 to request a Return Merchandise Authorization (RMA)
- Pack up your item, insure your package, and send to our fulfillment center.
- Once returned in resellable condition, we can issue a full store credit or issue a refund for 65% of the purchase price after shipping.
ECommerce Business Prime
c/o Returns Department
21540 Prairie Street, Suite F
Chatsworth, CA 91311
Want an Exchange?
- Call our customer service team at 310.228.3181 to request a Return Merchandise Authorization (RMA) and to discuss the product that you would like to receive.
- Pack up your item, insure your package, and send to our fulfillment center.
- Once returned in resalable condition, we will contact you to have your new item shipped.
ECommerce Business Prime
c/o Returns Department
21540 Prairie Street, Suite F
Chatsworth, CA 91311
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This website ("website") is operated by eCommerce Business Prime. This privacy policy only covers information collected at this website, and does not cover any information collected offline by eCommerce Business Prime.
eCommerce Business Prime Security
Personal information provided on the website and online credit card transactions are transmitted through a secure server. We are committed to handling your personal information with high standards of information security. We take appropriate physical, electronic, and administrative steps to maintain the security and accuracy of personally identifiable information we collect.
Our website uses encryption technology, like Secure Sockets Layer (SSL), to protect your personal information during data transport. SSL encrypts ordering information such as your name, address, and credit card number. Our Customer Care center and stores also operate over a private, secure network.
The Role of Policies in Society
Policies are essential frameworks that guide decision-making and actions in various sectors, including government, business, and education. They establish the parameters within which individuals and organizations operate, so they play a crucial role in shaping societal norms. Without effective policies, chaos may ensue, impacting public welfare and safety. Hence, policies offer a structure that promotes order and accountability.
Types of Policies
There are several types of policies, such as public policies, organizational policies, and personal policies. Public policies relate to government actions and laws that affect citizens at large, while organizational policies govern the operations within companies or institutions. Personal policies, however, guide individual choices and behaviors. Understanding these distinctions helps individuals recognize how policies impact different areas of their lives.
Why Understanding Policies Matters
Understanding policies is vital because it empowers individuals to make informed decisions. When citizens are aware of the policies that affect them, they can advocate for their rights and contribute to discussions about policy changes. Moreover, educated individuals can navigate complex systems more effectively. Therefore, recognizing the importance of policies enhances civic engagement and personal responsibility.